Customer Service Video Project

I wish to commend the FSTEP participants in the Hazel class for their participation in the customer service video project. They created their own role-plays and wrote the scripts. These videos are created for training in the financial industry.



Hussain is the bank officer and Sairi is the customer in this Unit Trust video.

Nicole is the bank officer and Xiang Ling is the customer in this Safe Deposit Box video.



Ain is the bank officer and Azizi is the customer in this Business Loan video.



Firdaus is the bank officer and Timothy is the customer in this Large Cash Withdrawal video.



Sakinah is the bank officer and Ee Yiing is the customer in this Trade Finance video.



Sindhuja is the bank officer and Melissa is the customer in this Credit Card video.



Lela is the bank officer and Izyan is the customer in this Home Loan video.



Suhaila is the bank officer and Fairuz is the customer in this Hybrid Account video.



Arue is the bank officer and Effa is the customer in this Unit Trust video.